Call Centre Assessments

The courses can be delivered remotely minimising disruption and reducing the amount of supervision/induction/training time required, freeing up managers to spend their time profitably elsewhere. 

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arrow Call Centre Foreign Languages arrow Abusive & Complaining Customers
arrow Phonetic Alphabet arrow Team Work
arrow Spelling arrow MS Office 2000
arrow Email/Internet
Address Typing
arrow MS Office 2003
arrow Call Centre
Listening & Keying
 
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Psychometric Tests

Further Details

Please don't hesitate to contact us using the form below or telephone 0870 870 6000 for more details

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Quick Response Form

If you have a query regarding call centre assessments and testing, please complete the quick response form below and we will contact you as soon as possible

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